We value your privacy very highly. Please read this Privacy Policy carefully before using the Website operated by RentKuna, a rental property management service based in Kentucky, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What Information We Collect

We collect any and all information that you enter on this Website. We collect the following information about you:

• Name
• Phone number
• Photos and images (such as ID photos, applicant photos, and vehicle photos)
• Personal details (such as date of birth, address, employment information, and residential history)

How We May Use Your Information

We may use the information that you provide us for the following:

• Analytics
• Enforcing our Terms of Service
• Marketing and advertising
• Participation in surveys and contests
• Performing services
• Providing customer service
• Verifying customer information

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

• Analyzing our Website traffic
• Analyzing your interactions with advertisements
• Identifying if you are signed in to the Website
• Testing content on the Website
• Storing information about your preferences
• Recognizing when you return to the Website

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Questions

If you have any questions about this Privacy Policy, please contact us at 502-576-5605.

SMS Messaging Program

Program Description

RentKuna offers an SMS messaging program for tenants and rental applicants. By opting in, you will receive automated, recurring text messages related to your rental account, including but not limited to:

• Rental application status updates
• Rent payment reminders and late fee notices
• Maintenance request updates and scheduling
• Property inspection notifications
• Lease renewal reminders
• Important property and account-related notices

How to Opt In

You may opt in to receive SMS messages by checking the "I agree to receive automated, recurring text messages" checkbox on our online rental application form at rentkuna.com/apply. By providing your mobile phone number and checking the opt-in checkbox, you expressly consent to receive recurring automated text messages from RentKuna. Consent is not a condition of purchase, tenancy, or any other obligation.

Message Frequency

Message frequency varies based on account activity. You can expect to receive approximately 2–10 messages per month, depending on rental activity, maintenance requests, and payment cycles.

Message and Data Rates

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. RentKuna is not responsible for any charges from your carrier.

How to Opt Out (STOP)

You can opt out of the SMS messaging program at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message confirming that you have been unsubscribed. No additional messages will be sent unless you re-opt in. You may also contact us directly to opt out:

• Phone: 502-576-5605
• Email: support@rentkuna.com

How to Get Help (HELP)

For assistance with our SMS messaging program, reply HELP to any message you receive from us. You will receive a response with our contact information. You can also reach us directly:

• Phone: 502-576-5605
• Email: support@rentkuna.com
• Website: rentkuna.com

Data Collection & Privacy

When you opt in to our SMS program, we collect your name, mobile phone number, and mailing address via our online rental application form. This information is used solely for sending SMS messages related to your rental account and property management communications.

• Data Security: We protect your data with industry-standard secure storage measures to prevent unauthorized access.
• Data Retention: We retain your mobile phone number and opt-in status as long as you are subscribed to our SMS program. You may request deletion of your data at any time by contacting us.
• No Sharing: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through the SMS program to any third party. We will not share your opted-in mobile phone numbers with any third parties for marketing or promotional purposes.

Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.